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I need to automatically notify a program owner, via email, when a user has completed a specific learning plan.The user earns a Credly badge when the LP is complete and we don’t have an integration with Credly yet (working on it). I need the notification in the meantime so the program owner can manually issue the badge. The daily completion rate is sporadic (could be days/weeks before someone completes a LP or could get multiple completions in one day), so we need a notification to trigger the badge creation. Also, the program manager is not a Docebo admin at any level. I don’t see any way to add a named user in a notification, any other suggestions? 

We went live with Docebo and SuperAdmin/designated curator access to the entire Go1 catalog in April. We’ve provisioned about 250 titles from Go1 so far to the all-company catalog and have had a really difficult time with latency (lag) in addition to a few other new/known issues with their SCORM engine.Does anyone have experience with heavy use of the Go1 catalog? Looking for testing best practices, content creator recommendations (we’re based in North America with a forming presence in Europe), or any general suggestions on setup and management..

In the score management part of a test, I have selected the "Express score as percentage" option. So in the "Feedback Management" should this part be the number of questions or percentage of score? 

TL;DR - I am looking for suggestions or best practices on delivering an elearning course year round with content that is regularly added to it, or direct advice not to do it this way.--We are looking at an elearning vendor whose model is to create and deliver a training once a month. These micro-learning modules are 3-5 minutes long with 4 quick-check questions at the end.We’re considering whether we should deliver these in one course and add the training materials to them over the course of the year, or if we should make a new course every month and enroll all folks in them month to month. The tricky bit is that we will have to account for new hires as well as all current employees. New hires will always get a consolidated course with 4-5 foundational modules and then get put into the monthly sequence.My concern with running this in one course or many courses is mainly around reporting and tracking. I think that one course is consolidated and much easier to track, but will the learner

Hi everyone,I am working on redoing the icons and banner for our LMS. What dimensions do you all use for each? My boss and I set it up for what the platform says, but it doesn’t seem to look how we would like it too. Any advice is appreciated. :) -Shelby

I’m trying to set up some groups, and one of my fields I want to be based on a User Additional Field, but while some of those fields give me operator choices (contains, is equal to, is not equal to), some of them don’t. Of course, the one I want to use doesn’t have operator choices. Does anyone know why this is? It’s also a field with 5 possible values, 4 text ones, or people can be blank, but I can’t select blank, which I would like to. Any suggestions?

I need help troubleshooting: We have an ILT that users can only access once they’ve started a specific course. Ideally, we want users to see the course exists but can’t be accessed yet.Current setup:Group “ILT”: Automatically assign users to group “ILT” if at least one of the conditions is satisfied: The course is in progress or completed Enrollment rule: If user is in group “ILT,” enroll user in the ILT ILT settings: Course Visibility in Catalogs: Show the course in internal and external catalogs Course Self-Enrollment: Self-enrollments are available Catalog Enrollment Policy: Only Admins can enroll learners Validity is not limited Course is published Until a few days ago, this setting worked. Now it doesn’t: The course stays locked even though my test learner account is assigned to the correct group. The message on the card says “This course is now locked” which sounds like it wasn’t locked before but I can’t remember what the locked course message was when it was still working.

Docebo Support here!I wanted to create a post to create some visibility for other clients in case they are unaware of this feature for Power Users.For Power Users with permissions to create courses they are also able to assign those courses to Categories within the course management.However, without the power user having the assigned resource under their course resources tab they will not be able to do so.  

We are using the Central Repository (CLOR) to have one instance of each video, PowerPoint, pdf, etc. in the system for reuse, versioning, and to maintain consistency within the platform. One of the benefits of Channels is that you can have learning assets without them being in courses. How do I leverage the one copy of the learning asset in a channel? 

Hello everyone,When you duplicate a course, you get a chance to copy along the enrollments.Has anyone used that feature? As in - does it bring along the completions as well as those that are subscribed and in progress? Or does is it set everyone to subscribed in the new course? Maybe there is an idea in this question somewheres.

We have a Widget that directs learners to the Certification tab in My Activities. I noticed it stopped working correctly and was told by support that since Docebo has added ‘legacy’ to the front of the URL (as this module must be up for an overhaul) we must do the same in our relative URLs .Does anyone know how we’re notified when ‘legacy’ has been added to a URL and also when it is removed? I don’t recall seeing anything in the Weekly Updates. Should I be looking elsewhere?And on that note, is it odd that we’d need to add ‘legacy’ to get the relative URLs to work properly? Thanks for any help!

When ever I want to get an overview of all the courses in my branch using reports (I share Docebo with other teams in my company) I also get other courses showing up even though I have selected the branch at the top under filtering.My suspicions are that it is courses not in a specific branch and just in the ‘parent’ branch. Is there a way to remove these or is the only way around this to make sure they are in a more specific branch?  

Background:The last two weeks, our instructors have been reporting that the are receiving a 403 error when trying to access their courses.  Our instructors are usually accessing courses from a calendar widget on their home page.  Alternatively, we provide the URL to the course.  Regardless of the method in which they access the training, they will get the 403 error.  Our current workaround is to have the users go back to their home page and access the course again.  In some cases, instructors are having to repeat this three times before they can access their training.We have tested using the My Current Tasks widget to have instructors access training, but ILTs will disappear from that widget once the training has begun (for example, if it is a 5-day training, the ILT will not be available on that widget for Day 2 of the training).My first thought as a workaround was to have them use an enrollment link  - but we don’t want the instructors enrolled onto the roster.I’m trying to think of

I’m new to HTML so if this doesn’t make sense, my apologies. I need a place to store images that are referenced in HTML emails sent from the Docebo system that is accessible to all employees. Instead of putting this on SharePoint or a company site (which is difficult given how big our company is) I was wondering if there is a place to store images within the system itself? (specifically for HTML emails) 

Hello! I am working with an engineer from our company’s AMS and they are handling the API push & pull integrations, so apologies ahead if I don’t explain something correctly. We are nearing the end of our setup period and are hoping to go live soon. However, we are running into a bit of a snag: Is there a webhook that exists for when a User/Learner completes a Learning Plan? For example, we sell a product called a “micro-credential.” There are often 8-12 assignments required to complete so we package it as one registration event on our site, and then I designed it as a Learning Plan within Docebo and added those 8-12 courses to the learning plan. The next step I want to happen is that our AMS updates the user’s registration record once they have “completed” the learning plan so I can track it. However, we tried to look and don’t see a webhook for something like that. We only see a webhook for when “user completes a course” Thanks in advance for any assistance you can provide!

We plan to offer extended access to our users who would like to have their accounts re-activated after their accounts have expired. To do this they would have to pay an extension/re-activation fee to have their account re-instated. We’re hoping to automate this by utilizing an API that changes the user’s expiration date after the user has paid the fee through Salesforce. Can this be achieved through an API?

Hello All,I am trying to use “learn/v1/courses/batch” to batch import some courses.I had three main questions and I would appreciate any thought regarding these:1) I am not sure what is accepted as “course_cover” 'success': False, 'message': 'Invalid cover image extension'2) How can I assign a course to catalog using “learn/v1/courses/batch” ?Do I need to make another request to “learn/v1/catalog/course/batch” to update the catalog?3) Which endpoint can I use to batch update some courses? does “learn/v1/courses/batch” accept only POST and new courses?Thanks

Hi everyone - so I am running into this corner that I have been re-asked to figure out, but I think I have reached my limit on what can be done with Docebo. Or maybe I am over thinking it.A course has a test in it. [check] (I interpret that as using the testing portion of the system to create a training material) An office needs to be notified if a person has passed or failed that test. (I can use the “Learner completed or failed a test in a course” message with an instructor) [check] A person can only attempt the test twice (that can be controlled with count of views) The attribute of the learner attempting to: take the test once and pass or the second time and passes/fails are the completion criteria Can the final score of that test then be sent along to the supervisor that a learner has completed a course notification. 

When working with certificates, a challenge is to get all certificates into a single place. But for those long timers, is there a stable url pattern that can help us figure out a report that can connect a learner record to a certificate “link”.’

I have an Additional Field called Status and the options are Partner or Employee. Is there a way to set up assignment to a branch if the user selects Partner, then they would be placed in the External branch automatically?Or would I need to manually or by CSV upload put the user in the external branch once their account was created?

Is there a way to add the Admin Dashboard to a page or menu so that I don’t have to go to the Admin menu? I log in as SuperAdmin and at the moment my homepage is blank and the only item I think that would be useful to see right away would be the Dashboard unless anyone has recommendations on what to add for a SuperAdmin homepage to review and manage the courses, users, etc. 

If a course has three training materials (let’s say PDF files for argument’s sake) can a course enrolment status show as completed if ONE of the materials is downloaded, or is it only ever if ALL training materials are completed?Asking for a friend - thanks.

Is there any way to iframe a forum into a SCORM package? It would be great if users could complete their forum assignments right in the Rise course without having to exit the SCORM package. It works linking to it, but iframing it I get a “Firefox can’t open this page” because our Docebo instance won’t allow it due to security reasons. Is that a setting I can change?If it is possible, how would people from different cohorts see the right version of the forum? Has anyone ever done that? 

Morning,Has anyone pulled off hiding menu items effectively via CSS?The use case is that I want my users to be able to walk a navigation experience inside of the system (I know that is such an old fashioned idea, but when it is done well? It can do wonders for granularity).And so I know that by adding pages into menus drive the visibilty of pages for users.BUT I dont want all of those pages showing up in the left hand menu. If I pull them? I land up getting 403 permission errors and my navigation experience breaks.I dont mind if Powerusers have the ability to see them.And Superadmins? Well they are very few of them - I dont mind them seeing that noise either but (tend to) have access to everything.I hope this makes sense.

Throwing this out there in case anyone has any ideas. Currently, we can point someone to a catalog that is pre-filtered, but in an effort to reduce the number of clicks someone has a take to access a training, is there anyway to have an already filtered catalog display on a page in a widget? I was playing around with the possibility of using the iFrame widget, but that would confuse learners. I am also trying to avoid creating a whole bunch of new catalogs, hence why I was playing with filtering our existing catalogs.