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We are a training company that currently uses the built-in ecommerce shopping cart.  We now have a need to sell tangible items along with courses, and this creates a problem for the collection of sales taxes in the United States. We have looked at the Shopify solution, but they take a significant cut of sales--even when you’re using a third party payment gateway. We also looked at a Wordpress cart solution by Red Earth Design that ties WooCommerce to Docebo, but it currently is engineered to handle eLearning courses (not ILT with sessions/events/etc.).We’ve considered also changing our CRM to Salesforce.  It is my understanding that there are carts that work directly with Salesforce, so…Has anyone been able to set up Docebo ecommerce in this fashion?          Docebo <==> Salesforce <==> Third party shopping cartIf not, have you find other solutions that work with Docebo?  One vendor, BigCommerce is suggesting some sort of integration with Tray.io (for automation today we ar

Summary of issue: We offer external Instructor led training courses. Within these courses we chose to allow waitlists via (course management > advanced options > Catalog Options > Enable Waiting Lists). Because we allow the purchase of our courses via Catalogs automatic waitlist management is not possible due to Docebo’s system limitations.After going live in December, we have continued to experience ongoing issues for our clients when they waitlist themselves they continue to see courses listed but do not have the Join option as detailed in a previous post which seems to be an experience others have had to deal with as well.We have reached a point in our process where we believe the best step to take would be to disable waitlists in Course Management entirely as it continues to garner negative reactions from our clients and internal support teams.Has anyone else gone through this process? any idea of the downstream effects of disabling the option when users are still waitlist

I'm excited to see the new skills dashboard that will be happening in April.However, I'm now wondering, is there any way I can find out which courses and assets are associated with the skill? Or is there any way to download the skills catalogue with a list of the related content?We need to work out which courses either haven't got skills associated with them or where we have lots of skills. I know up until recently, the skills tool has been a "closed-loop". So with the new updates, can we see what's actually on the platform? I have found a way to identify courses with specific skills by filtering in the course management page, but this is quite awkward and time consuming.

hey, i want to hide the help center icon in the top bar, does this need to be done in CSS or is there a toggle somewhere?

Hi all,I’m still getting to grips with CSS and have become stuck in a job I need to get done.  Basically we have an image widget above a channel widget, but it has a margin underneath that I would like to remove so the image is closer to the channel.I have found the widget ID, but am stumped as to what I need to put to change the margin size.Can anyone help please?Thanks in advanceNeil

Hello, I am trying to find a way to add a survey at the end of our courses, but this survey shouldn't be mandatory to complete the course.How can I add Learning material that will not count as part of the course completion? Thank you, 

Hi all,I need to set up a Power User Profile that will grant Power Users the ability to enroll learners from a particular branch into courses from a particular category. I’ve assigned the power users individually to the branch and to the courses. However, I’m not sure which permissions I need to set in the profile to allow them to enroll users into the courses. Please could you let me know which permissions I need to set? 

I thought my customer success manager said there was a way to live chat with the support team. Does anyone know if that is correct?

Can anyone offer a suggestion on what the body should like when you are using the API Explorer to call  GET/course/v1/coursesand you want to use the extra_filters to filter and only return a specific “code”?The sample shows this, but I can’t figure out how to format what goes in the box. Additional optional filters to be applied over the returned result. Example: {"enrollments": {"criteria": enum("more_than", "less_than", "equal_to"), "value": integer}, "waiting_users": {"criteria": enum("more_than", "lass_than", "equal_to"), "value": integer}, "session_waiting_users": {"criteria": enum("more_than", "less_than", "equal_to"), "value": integer}, "for_sale": {"criteria": enum("equal_to"), "value": boolean}, "imported_from_content_marketplace": {"criteria": enum("equal_to"), "value": boolean}, "course_expiring": {"criteria": enum("equal_to"), "value": boolean}, "course_expired": {"criteria": enum("equal_to"), "value": boolean}, "code": {"criteria": enum("equal_to", "contains"), "value": st

Hello,I’m creating a new subfolder under the extended enterprise settings. I intend this site to be a French-only site. How do I go about doing this? We have users who will be directed to the French only site. Thanks,Anupama

Hey everyone. I’ll explain our use case here. We have an HTML/WYSIWYG widget that I embed banners images and link them to a specific course or catalog. This widget is used on multiple pages so when the link changes, I’m needing to go into multiple pages to update the links.Currently I have the images sourced from a hosting site (Microsoft Azure) and they’re named “Docebo_Banner_1” and “Docebo_Banner_2” so when I swap out the image on the hosting site, the images are just replaced in the widget. We have a rule set for when Edge closes, it clears the cached images so they’re refreshed whenever Edge is opened again. I still have to go into each widget on each page to update the link.Is there any way to embed or iframe that widget into the other pages so I could update the link once and it goes live to all the other pages where it’s embedded? Like a global widget that’s live on all pages or something. We use these banners at the top of the page to get attention on specific courses or catal

Hello, We created 2 yearly compliance learning plans, one for individual contributors and another for managers. Within these learning plans, they each have 3 courses that cover the same topics but they are versioned to either IC or manager. We are going to create a new learning plan each year and enroll all employees in Jan. We are not using the retraining app.Example:2022 Compliance Learning Plan - Individual ContributorsAnti-Harassment for Employees Info Sec Managing Bias for Employees2022 Compliance Learning Plan - ManagersAnti-Harassment for Managers Info Sec for Managers Managing Bias for ManagersEssentially, the manager courses are the same as the IC courses, but with additional manager information. After enrolling employees into all of these learning plans and adding an enrollment rule, I have noticed we have 148 employees who are enrolled in both learning plans when trying to run a report for compliance. This is because they went from IC to Manager after the initial enrollment.

We have some documents that our instructors need to download and distribute among the participants in an ILT-session. In our previous LMS, these documents could be added to a notification in attachment.In Docebo I tried adding these documents as training material, but as an instructor, apparently you can only add or delete training material and not download it, unless the instructor is enrolled in the course. It seems a bit strange to enroll the instructor in his own course. He would receive notifications that only learners need to receive, which might be confusing. How do you deal with this? 

Hi,I have problems with uploading training material to my course on our platform. I think it´s an issue with my account maybe? My colleagues are still able to upload training material. I´m superadmin user.I get this “error” when I click on the Training Material tab:   

I discover this morning that the Administrator’s Dashboard can be assigned as a permission to power users (YEA!!!!), but that the default is to not include any reports options on that page. I’ve assigned the power users to branches, catalogs and all visible courses and learning plans. I can’t figure out how to assign reports to the power user in the Power User Profile.What am I missing?

I want to create a group that auto-populates with all users who are enrolled, in any status, in any course of a particular category. The total number of courses is 40+ and possible enrollment status is at least two for us {in progress, completed}. Since it seems that each group enrollment based rule only allows you to select a single course and a single status, it seems like we’d have to create 40*2=80 rules which is more than the maximum. Wondering if anyone else has this situation- or if I’m missing something on how to accomplish this? 

Hi all,I was hoping I could get your feedback regarding the terms you use to describe the various sections of your E-Learning courses in Docebo. We’re about to release a long course consisting of about 50 videos organized into 5 separate folders and I’m wondering what term to use (if any) to describe the 5 folders. Currently, we’re calling them chapters as shown in the example below, but I’m not sure this is the best term to use in an E-Learning context.Chapter 1 - Operation panel  

Hello there! Curious if anyone knows why the author information would be displaying the <username> field at the forum/discussion topics level, but not within the discussions themselves ([first name] [last name])? Thanks in advance for any guidance.. 

Hello, how do you get reports to show up on this list on the admin dash?Selecting the Magnifying glass on the screen shot above produces a javascript error. 

What CSS needs to be modified to increase breadcrumb font size?

I am using the “All Channels” page to get to my channels. I have visibility to a lot of channels and the ones I use most are on the bottom of the list. Is there a way to re-order the channels (not the contents of the channels, but the channels themselves). Can I tag a channel as my favorite so I can quickly get to my favorite channels? I tried searching from the top, but that gives me content in channels vs. the channel I was looking for. 

I’m creating a certification has expired notification and there are two shortcodes I don’t know: [cert_item_name] [cert_item_type]Where is the data taken from? How is the [cert_item_name] different from [cert_title]?I want to see if I can use these shortcodes to add a name of the team that learners can send questions to regarding a specific certification. This would help since the same notification will apply to all certifications and I’d like to direct people to a relevant team depending on what certification the notification refers to. 

Hi,I figure share a happening and hopefully someone can gain from it. Over the last month we conducted a reasonably straight forward learning campaign with our contingent staff. This was worked out with a newer “data feed” into the system and that was fine for what it is…but traditional data feeds can have a down side.To educate up? One traditional data feed method involves a flat file being exported out of one system in a right format from a “system of record” to be ingested by an importer in another system. So a flat file being typically generated by a report? Is typically a scheduled output and you then schedule the input (in our case) into the LMS to achieve your mojo…very little is then done by hand as long as you have achieved your integration…for data that is relatively stable? “That works”. But chances are the system downstream is out of sync by most a day….and corrected for with your updated file being sent along…Recently in that contingent labor campaign from the beginning to

I am sorry. I feel like I am going to pop….the latest release of Articulate Rise 360 brought an addition of not just content templates….but full blown content that is essentially free to your organization. It has me very very excited to be in the learning business right now. Not only do you get content courses that you can essentially brand as your own, but they also provide access to “lessons” or the sections within courses…..allowing you to effectively take the sections and bring together something that works better for your org. There are some minor licensing limitations, but they truly are your courses and are minor as long as you stay within the bounds of the “EULA”.We are looking to expand our soft skills library and I thought I was going to be working with mostly canned courses and Go1 content….now I have a decent plan B and C in case I cant “fit the bill” with what is available on Go1. Note you do need to be an articulate 360 subscriber….so maybe the content is not really “free

Hello,  I have been experimenting lot with group management and auto enrollment based on our needs. I succeed to a good extent in achieving desired results but I am stuck at one point. Use case: We have learners (90%) they have to do a preliminary course on the platform. Based on the course results they are assigned to different groups. We have created custom home pages and assigned to those groups. At page level, the visibility is based on the groups and not on the branches.Lets say, when the user is doing a preliminary course they are in group A (manual group). Later the user added to a different group B based on the result (automated group set on the condition). Basically user will be part of two groups and two custom pages. Both the custom pages should be accessible to the user by Menu (that’s the goal)The bottleneck is:I manually add users to the Group A via csv. I can’t make Group A automatic since I can’t remove the user. I did not set any condition since 90% users will have to