- - Guides Library
Groups
Events
Product Updates
University
Docebo Help

Community
Learn & Share
Product Q&A

Product Q&A

Ask questions and get answers about Docebo products.

2,463 Posts
9,382 Replies

When you subscribe we will email you when there is a new topic in this category

2463 Posts

Recently active

Most replies Most views Newest first

Holly.cNewcomer

asked in Product Q&A

Registration Rejection Notification

We are using the platform currently with the self-registration setting. Users requesting to register are pending approval from a poweruser. My question: Is there a way to customize a message that goes out when a registration is rejected?

aswartzHelper I

asked in Product Q&A

Updating SCORM settings in the repository

I’ve adjusted some scorm settings on objects in the repository (view mode). These changes are not reflected in the course they have been pushed to even after a refresh. Does this mean I need to remove them from the course and push them all again?Also extra points for any creative suggestions. The SCORM files in question seem to require scrolling to see the inbuilt next buttons no matter how they are displayed which is super annoying and no time to redesign before launch (although we will eventually). The best UX is to have it open in a new window, which I hate but at least the user can tell there is a button down there. The only option I find to set a display size for the SCORM output is by displaying it ‘inline’ which isn’t an option as it is way too small that way. Any other creative suggestions? I only need to shave off about 50 px in height. Thanks very much,Aimee

aswartzHelper I

asked in Product Q&A

User fields

Is it possible to create fields that the user can fill in themselves either in the profile or a course?I see the option in Advance Settings to force users to fill in mandatory fields upon log in but is there anyway to make a field that is not mandatory but they can edit on their profile? Thanks,Aimee

Matthew.ShumwayNovice III

asked in Product Q&A

Manager Reports Question

Hello, there!During our last webinar meeting about this month’s releases there was mention that there would be new limitations on what reports managers can pull over those within their hierarchy. Now, my team is new to the Docebo Community page, so I might have just missed it, but is there a place I can locate additional information about what is coming as far as changes go? So far the only information I can find on what reports a manager can pull on their Team is what I find in this article: Reports for Managers – Docebo Help & Support.

cathypInfluencer II

asked in Product Q&A

Report showing user duration in LMS

How can I pull a report that shows each user and the total hours/minutes they spent in the LMS? The information is captured in the “My Activities” as shown below. There must be some way to report on each user and the total number of hours minutes? I was told no from the Docebo Help Desk, but I know there are smart people in this community!!

aswartzHelper I

asked in Product Q&A

Is it possible to hide page name and icon?

Is it possible to hide the page icon and name and white box? It takes up a lot of prime real estate and since we use a banner that says the same thing and it appears in the bread crumb it ends up that the same thing is repeated three times. Many thanks,Aimee

DrGWrightNovice I

asked in Product Q&A

User Groupings in Complex Org

Those of you who work within a complex organizational structure, what have you found works best for simple/smart user groups for assignments?For example, right now in CSOD, we use Cost Centers a lot, but it’s inconsistent and people fall in/out of the groups and may not be assigned correctly. This is not a practice we want to bring over to Docebo.Any thoughts/ideas would be appreciated.

csheaNewcomer

asked in Product Q&A

MyTeams Reporting

I’ve recently started testing MyTeams. For the reporting tab, is there a way to automate reports so they are automatically sent out to managers every week?

jmkachidurianHelper II

asked in Product Q&A

How are you managing assignments when multiple instructors are assigned to them?

We use a number of assignments in our platform. Most of these assignments are evaluated by a pool of instructors. All instructors are notified when a new assignment is submitted. In many cases, the assignment is not a simple matter of review a document and pass or and re-submit. In these cases, an instructor will pick up an assignment and communicate with the learner outside of the platform to schedule an online review. So the submitted assignment has been acted upon, but there is nothing to indicate so in the platform unless the failed button is triggered. This is not an ideal experience for the learner. Additionally, there is no easy way for the Lead Instructor to identify which instructor is working with a learner to follow up…Another challenge for us is that we’d like to have instructors select the assignments to evaluate based on the learner’s global region to resolve issues of language and time zone for scheduling virtual reviews. Does anyone else have this or a similar chall

JustineNovice I

asked in Product Q&A

Send the "User has been created (by administrator)" notification to top branch ONLY (All Users)

Hi Docebo community, I’m new here. I have one branch on my platform which then has a number of sub-branches. I’m trying to limit my “User has been created (by administrator)” notification to just my main/top branch (without the sub-branches and their descendants) but I’m unable to change the setting. Can anyone help, please?I am able to select singular/multiple descendant branches (clicking the tick on/off) but this isn’t want I want to achieve. I simply need to have the main/top branch having a different notification message issued - this is our internal staff. Sub-branches are for external staff (non-PAYE users).Any help would be super helpful. Thank you

HawleyKaneDocebian

published in Product Q&A

[Q&A] May 2022 Release Readiness Webinar

Your May Release Webinar questions, answered! For those that tuned in to the May Release Readiness webinar, you knew these were coming! If you missed it, don’t worry, the recording is ready for you (and so is the release round up). We’ve also placed all the links shared in the webinar at the end of the Q&A for easy reference ⬇️ Questions and Answers My TeamsQ. For large companies, is there a way to auto assign employees to their managers in My Teams? Without having the managers do it? Some managers could have 100+ employees.A. There is a way!! You can define the managers using CSV files in the User Management area. You can find more details here. Q. Are the My team Reports new ones already live?A. The enhancement to My Team reports is live! Thanks again @ dklinger for the idea. ConnectQ. Is Connect an additional fee or included with Learn?A. Connect is an additional fee. Please reach out to your account manager if you have any questions on pricing and implementation. Q. Can the

aswartzHelper I

asked in Product Q&A

Task List widget

We are customizing a few terms via the localization tool. One term we have changed is ILT. I have been able to change it most places but we have an Task List widget on the dashboard and I can’t seem to find how to adjust it there. Does anyone know which catagory this term falls into? I have looked at Standard closely and looked through all searching for ITL. Thanks,Aimee

lrnlabHero III

asked in Product Q&A

Force Password Reset - has anyone's site been set to 30 days & forced users to change it today?

Hi all, suddenly today and across several sites we manage, all our users have been forced to change their passwords and a new 30 day policy has been out in place, but not by ourselves...has anyone else had this issue today? It’s creating a huge amount traffic from users who are confused as to why they are begin asked to change their password.

maryanneharrisonContributor I

asked in Product Q&A

Deleting vs Deactivating Enrollment Rules

I’m wondering what, if any, possible negative repercussions would come from deleting an enrollment rule versus just deactivating it. Any thoughts there?

KTJDHelper I

asked in Product Q&A

Translating "Enroll" to "Enrol" via the localization tool

I want the button that allows someone to book onto a course to say ‘Enrol’ and not ‘Enroll’ or maybe even to change it to something else.The thing is, I can't find that option in the localisation tool /translate area.Anybody have any ideas?

nichole.chandlerContributor II

asked in Product Q&A

Automatic grouping based on course completion

Need help from some experienced Docebo users. I have a group built to automatically populate learners based on the completion of a course (Course status is set to complete is the condition of the rule).1st problem- that automatic group does not appear to consistently add individuals to it. Has anyone else experienced this issue? I can edit something very simple, like the name of the group, the rule will reprocess and add the users with a completed status. I have a catalog that is set to be visible only to the above mentioned group. 2nd problem-The visibility to that catalog is also very sketchy. Once Has anyone else had problems with catalog visibility not being dependable?

sharireischContributor I

asked in Product Q&A

Marking ILT attendance as completed

When a user accesses a recording of a webinar, and the Mark the event as attended if the user accesses the recordings option is selected, is there no way to automatically mark them completed when there is only 1 session and 1 event?

amanda.wellonsNovice II

asked in Product Q&A

Channel management

We have a channel that is visible to only 1 user group. The channel widget is on our default home page, but the users who don’t have visibility to the channel are seeing a “whoops nothing to see here” error. I’ve scanned through channel related articles, but any recommendations? I think my best option is to create additional pages, but I want to keep that structure as clean/efficient as possible.

l.catinariNewcomer

asked in Product Q&A

Disable the possibiilty for Power Users to manage the completion of a course

Based on our organizational model, we need to give Power users the possibility to subscribe / unsubscribe users to individual course sessions in the physical / virtual classroom, but PREVENTING them from being able to set the COMPLETED status of a course if the individual member did not actually participate. What Power User permissions should I configure to achieve this desired outcome?

MichelleKNewcomer

asked in Product Q&A

Notification Default Language

After a notification has been created, and the language has been assigned, such as:Is there a way to actually keep this setting in so it does not keep defaulting back to this each time you go back in?:If it is the default we would like to use for the notification, I would think it would remain in place after being selected and saved for the email notification.

haziehalimNovice III

asked in Product Q&A

PU Ability to Suspend Users from e-Learning enrolment

Hi,May I know if there is a way for PUs to directly select Suspended status for users’ enrolment to e-Learning courses? At the moment, a PU can only select Enrolled status. Some of our clients require their learners to apply for e-Learning course enrolment and get approval from their managers first. The current steps that PUs need to do if they want to reject the application is:Select Enrolled status Once user is enrolled, then only they can change the status to SuspendedThis cause a lot of confusions to their users due to email notifications. First, they received notification saying they have been enrolled, minutes later received another notification saying they have been suspended from the same course.If this is expected behavior, may we know the logic behind it so we can better explain it to the client?Thank you so much.

dianex.gomezHelper II

asked in Product Q&A

Can you duplicate a test?

I want to duplicate a test and delete/modify some questions for another purpose. The thing is I have categories associated with my questions and they are not included in the GIFT export. I don’t have the question in the Test Bank because we test on the sandbox and then use GIFT export/import into production and you cannot import into the Test Bank. I can assign the categories but the only way I know how to do that is one question at a time, not very efficient. Any help or suggestions welcome.

lrodmanGuide II

asked in Product Q&A

Is there a way to notify a user that they should "slow down" if they watched 5 courses in a day?

Basically just a mini reminder that learning is best done in chunks over time vs all at once.

Annabel MoniramNewcomer

asked in Product Q&A

Can we change a Playlist owner?

Hi All,Do you know if it’s possible for a new owner to be assigned to a playlist once someone else has created it? - something a superadmin could potentially do. Thank you

ejohnsonNewcomer

asked in Product Q&A

Randomize questions in a Test via the Question Bank

I was trying to randomize a certain number of questions in a test. For example, If I have 4 questions, I would like to randomize the first 3 questions and always have the 4th question at the end of the test. I chatted with one of your Support Specialist, and he said that Docebo does not currently support this. I believe this feature would be a great addition to the Testing options.

1
...
73
74
75
76
77
78
79
...
99

Page 76 / 99

Still haven't found what you're looking for?

You might not be alone.

Don't be shy, we want to help you!

Ask your question

Badge winners

caycochohas earned the badge Product Q&A Influencer
billsohas earned the badge Inspire 2023
estarks8has earned the badge Inspire 2023
bbullardhas earned the badge Inspire 2023
Bfarkashas earned the badge Inspire 2023

Show all badges

Powered by Gainsight

Terms & Conditions Cookie settings

Sign up for Docebo Community

Already have an account? Login

Docebo Employee Login

or

Username *

E-mail address *

First Name

(Private)

Only you and moderators can see this information

*

Last Name

(Private)

Only you and moderators can see this information

*

Company

(Private)

Only you and moderators can see this information

*

Industry

(Private)

Only you and moderators can see this information

*

Docebo User Level *

Job Title

For what use case(s) does your organization use Docebo?

Employee - Onboarding Employee - Compliance Employee - Sales Enablement Employee - Professional Development Employee - Management Training Customer Training Partner (Channel) Training Member Training Retail/Franchise Training I do not currently use Docebo

User Size

How can the community help you?

How can you help the community?

City

Pronouns (only visible to you and moderators)

(Private)

Only you and moderators can see this information

Password *

I accept the terms & conditions and I have read the Privacy Policy

loginBox.register.email_repeat

Log in to Docebo Community

Enter your email address or username and password below to log in to Docebo Community. No account yet? Create an account

Docebo Employee Login

or

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK