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Hi folks,Slack is very heavily used and preferred as a method of communication for most of our employees, so getting the Slack integration up and running is important for us. However, our security team won’t approve as the Docebo Slack integration asks for too much access (ie access to all private channels) and they weren’t comfortable allowing it. Is it possible in the next version of the Slack integration to allow for custom permissions or other way to manage access to our internal systems? This will allow us to take advantage of this feature and make the lives of our employees (and L&D) much easier. Thanks,Kirk

Ugh. We have so many issues with the Certification and Renewal functionality. We’ve been hearing for YEARS that this is going to be upgraded but it still has serious limitations. Because of this we have decided not to use the option to ‘Allow users to retake the same course or learning plan to renew their certification’. I had (wrongly) assumed that this would prevent the ‘Renew now’ link from showing up in the Activities overview under Certifications. It’s still there! And includes irrelevant information and also prompts users with the option to ‘Alternatively, you can submit a new external activity valid for this certification’. Uhm NO YOU CANNOT.  Does anyone know if it is possible to either:Hide the Renew Now link completely OR Hide the bit about uploading an external certificate?  Lastly, does anyone know when the long awaited update to Certification and retraining will be rolled out?Many thanks,Aimee 

Hi all,I have been looking for a way to automatically send users a reminder when a certain time has passed after enrolment without them starting the course, but I could not find a suitable notification. Does anyone have any ideas?Thanks,Uwe

So our company has two different types of Customer Training. One is standard user training, which includes everything about how to use the product, concepts to understand, etc. The other is developer training. This is things like how to use our API’s, what to consider when integrating with our product, etc. The developer training is created and managed be our Developer Relations team, who use open source technologies to present this training. They have their own reasons for using this as opposed to Docebo which I won’t go into here. My question is, does anyone else have training outside of Docebo that they list inside Docebo? I’m not talking about the External Training function, which allows users to list external training they’ve completed. I’m more talking about having users be able to search for and be directed to external training that’s available. Since Docebo doesn’t have a feature like this, has anyone else run into this problem and what did you do to solve it? Thanks in advance

Hi there! When you go in to the course catalog that you have access to, it shows 4 pages you can arrow through with 6 cards (courses) on each page, however, we have a ton of courses available. To see all courses, you have to click on the catalog name, which is not so intuitive for our users and it makes them feel that there isn’t much content available. Is there a setting that can be changed so when you click on the course catalog, it defaults to all courses being displayed?  

Hello everyone,We are looking into finding a solution that blocks users from taking screenshots of our content within our Docebo Lms. Is anyone familiar with an application or custom connector that we could integrate into our Docebo connect platform that allows us to block screenshots?Thank you in advance! 

Hi Everyone,I have 2 use cases that I looking for help on Is there an ability for someone to purchase a course for someone else. EX- John wants to gift a course to Sally.' Is there an easy way for someone to purchase multiple seats for their team. EX- John is the manager of a team of 4 and he wants to buy a seat for himself and for his 4 team members.I have looked at the Subscription purchasing model and these two use cases almost seem too simple for it and dont appear to work. its also important that both of the methods be available from the same catalog page and public catalog.Im sure that if there is answer to this question, its a simple one that I should have known, but i appreciate any help anyone can offer :-)Thanks!​​​​​​

Is there some way to get a list of users that have never been active? In trying to filter the Last Access Date you are forced to enter a date range or a relative range, but none of those options will find an empty date that shows up as “Never” on the users personal summary. 

Is there an easy way to eliminate the extra details of the course? we have used custom content boxes and linked directly to the url but i am curious if there is another option.  

I want to be able to create a course equivalency between “Course A” and “Course B” and I want to create an equivalency between “Course B” and “Course C.” However, I do NOT want Course A and Course C to be equivalent.Is there a way to do that?

I want to be able to add materials to ILT courses so that they are available to use by the instructor at the time they want to make them available to students. I don’t want the students to have access to those materials until they are “unlocked” by the instructor for the entire class so that the instructor can keep the students attention on the right thing at the right time. This of this like distributing “Paper” hand outs during a class. In some cases, instructors want to pass out one item at at time, just when it is needed. I want to do the same with electronic “hand-outs” during ILT class. This will allow me to provide consistent materials to local instructors to use during class which provides a more consistent program gobally, convenience for the local instructor and keep the students attention focused on the right thing at the right time. is there away to do this?

Hi - I would like to understand how you manage the assignments for Global courses, especially with multiple instructors to evaluate the assignments. How your instructors identified the learner’s location/region details? Currently, we approached the branch/group conditioning in our email settings, and it addressed just 30% of the requirement. I’m not sure if we can still drill down on the email settings. Is there a way we could include the learner's branch information or location in the user interface (Learner Assignment) or the email settings as below. I think it's impossible. But still wondering is there any workaround for this use case. The email should say: “The learner [user_name] from [branch_information] submitted the assignment for the course [course_name] on [assignment_date]”. Appreciate your input and suggestions.

Hi all,Does anyone know if it’s possible for a My Team manager to change an enrollment deadline after it has been set? They can set the deadline as shown in the screenshot below, but there doesn’t seem to be any way for them to change it afterwards.  

Hello there! We have a mandatory training course that has been built with Rise 360 and it includes an assessment - the assessment has been built in as a lesson within the Rise module, so it is a part of the SCORM package & has not been built in Docebo platform itself. Compliance have decided that they aren’t happy with one of the questions in the assessment and they want to change it - my only concern is, as this is now a live course, some people have already completed the module...and I don’t want to do anything that’s going to mess with their completion status or test scores! I understand that Docebo doesn’t keep track of individual questions and answers, just the final reported score from the module, so I THINK I should be ok to slightly alter the question without causing any issues...does anyone have experience with this? Is it safe to make the change?  Thanks for your help!

Are Tags and Learning Object Key Words only searchable in the Global Search?I searched for an object in the Central Repository using one of the tags attached to it.  Nothing populates.  Then I went to Course Management and searched again for the Tag (nothing) and then by the name of the Video (that is embedded in 9 courses).  Also nothing.  Can a search feature include the items that are part of the course and/or the tags that we attach to them?  I’m unclear what the Tags are accomplishing?I searched the Knowledge Base and it appears that they should be working as I wish:As an example, if the term you are searching is included in the tags of an asset and in the title of a course, the asset will be displayed before the course in the search results list.I don’t think seaching for an actual word in the tags or title of the Learning Object is subject to the Elastic Search?

I am building out questions for a quiz, and in the comments section want to include a link to our policy portal but it only appears to be producing plain text.  Is it possible to include a URL here? The question box allows for HTML coding, but not the comment box.  Just want to make sure I am not missing anything!

Hello,I have a staff member who is uploading a SCORM file created from Articulate. Within the training there is an embedded video. The video, play button, volume buttons, popout button works but the FULL SCREEN button does not work. Is there something I’m missing? Seems this is an IFRAME video and maybe Docebo doesn’t allow for the full screen option ?  

I have read SO many posts on here but haven’t been able to track down any CSS/html that allows you to edit the number of available containers. I know it is possible, just looking for someone willing to share! 😊

Is there an official Docebo data dictionary for reporting?

Hi all,Does anyone know if there is a way to change the Score Display for tests after it has been set? One of my colleagues accidentally set the display to percentage and we would like to change it back to numbers.  

Does anyone know if there is a way to download all skills listed in the platform catalog?  Or is there a source where Docebo has it in a PDF file?

I’m looking for information on how to reset the course rating on courses. We regularly review courses that have poor ratings and we are trying to establish a review process for these courses. Part of that is that we would like to reset the course rating if a course has significant updates due to the fact that you can’t see a breakdown of how many ratings you’ve received, when they were received etc.Does anyone know if this is possible? 

Hi EveryoneWe have enrolled all our employees onto a ILT course and they are required to book themselves into a session of their choice.Which notification is best to use for reminding users to enroll themselves onto an ILT session i.e. # days after being enrolled on the ILT course they receive a reminder to enroll on a session?

Has anyone else experienced this problem? My colleagues and I are trying to register for the July Release Readiness Webinar and after we complete the “register here” (with endless Captchas), we get onscreen confirmation that we’ve registered but never receive the invitation. This has been happening for several months now and several different users, so it’s not one invite/computer/user. Thanks for any assistance!